Our Terms & Conditions
The Tedious & Boring Bit
Your Privacy Is Important to Us
Your personal details will never be made available to third parties and we’ll take all reasonable steps to keep it safe and secure. We will treat your data in the same way that we would wish our own personal information to be treated.
If you’re signed up to our mailing list, you’ll be able to unsubscribe at any time by following a link on the email itself. We promise not to bombard you with information or irrelevant offers.
We appreciate that you may either need or prefer total discretion. We will respect and enforce this if explicitly requested either before or on the actual shoot date. When no prior request is made we reserve the right for any photograph created during sessions to be displayed in the studio, portfolio, or in any other print or online advertising directly associated with Andy Nickerson Photography.
Key Things To Note When Booking
We take a £50 deposit to reserve the agreed shoot date plus secure your time with us in the studio. This deposit can either be used towards your artwork/digital photograph order or be fully refunded if you don’t love your portraits enough.
We understand that circumstances change therefore should you need to cancel up to 7 days before your shoot date then we will offer a full refund of all monies paid or try to rearrange a new shoot date if preferred. If you need to cancel after this time then we will try our hardest to reschedule your shoot date, as we understand that children can become ill etc. If you fail to arrive for your shoot then all monies paid will become non-refundable and we will not offer a new date.
Digital copies of photographs are kept for 28 days after your shoot date, after which time if no purchase has been made and you have made no attempt to return our correspondence, they will be deleted from our systems. We retain digital copies of all purchased photographs securely for a minimum period of 12 months.
Our Full Terms & Conditions
In the following terms & conditions “the photographer” shall mean Andy Nickerson trading as Andy Nickerson Photography. “The client(s)” shall be those persons defined in the booking form or named on the invoice. It is mutually agreed that the following terms of agreement form an integral part of this contract and cannot be varied in any way by the client(s) unless such conditions are expressly agreed by the photographer in writing. By booking with the photographer you agree to the below Terms and Conditions.
Law: These Terms and Conditions shall be governed and construed in accordance with the Laws of England.
Deposit to book shoot date: We take a £50 deposit to reserve the agreed shoot date plus secure your time with us in the studio. This deposit can either be used towards your artwork/digital photograph order or be fully refunded if you don’t love your portraits enough. Payment may be paid by credit card, cash, cheque or bank transfer. Please note if paying by cheque your booking will not be secure until the cheque has cleared.
Payments: Payment for all extra framed artwork or digital files, must be made at the time of ordering in advance of receipt of your order.
Refund Policy: The photographer will not refund, nor accept the return of/refusal to pay charges for, any technically acceptable photograph supplied either in print, framed print or in electronic format. No exception can be made as the photographer cannot be held responsible for individual tastes or exceptions. Once placed and paid for, artwork orders cannot be cancelled, changed or refunded in any way.
Storage of Images: Digital copies of photographs are kept for 28 days after your shoot date or 7 days after your viewing/web gallery, whichever comes first. After which time we presume you no longer wish to make a purchase and therefore all un-purchased photographs will be deleted from our systems. We retain digital copies of all purchased photographs securely for a minimum period of 12 months.
Web Galleries: Where a client opts for a secure password protected web gallery, these will remain live for a period of 7 days only. After this time we charge £50 to reinstate the web gallery for a further 7 day period.
Prices: All services and/or goods are supplied at the current prices ruling at the time of supply and are subject to change without prior notice.
Retouching: The final output and finish of any image that is re-touched will be at the photographer’s soul discretion. Please make any specific requirements known before confirming your order.
Liability: The photographer shall not be liable for indirect loss or third party claims occasioned by delay in completing the work or for any loss to our customers arising from delay in transit. Where work is defective for any reason, including negligence, our liability (if any) shall be limited to rectifying such defect. All products purchased are presumed to have been received in good condition unless the Client notifies the photographer in writing of any discrepancy or error within 14 days of receipt. All photographic products supplied by Andy Nickerson Photography are produced to the highest standards using the best quality materials and latest processing techniques. However, all photographs will, in time, fade. This is particularly true and can be accelerated if left in bright sunlight. The photographer cannot accept any responsibility for this gradual image deterioration.
Creative Licence: The photographer shall be granted creative and artistic licence in relation to the choice of poses and retouching used. The photographer’s judgement on photographic style and the number of photographs taken shall be deemed correct. Some photographs may not be possible due to the availability and willingness of subjects. The photographer will do his best to honour requested photographs but do not undertake to guarantee any specific picture nor incorporate any specific background or group arrangement.
Copyright: The 1998 Copyright, Designs, and Patents Act assign copyright to the photographer, unless at the time of booking a release is negotiated. By purchasing images in either print or digitally you are purchasing the right to the image, not the copyright and therefore have no rights to reproduce the image in or on any medium. You may not copy the photographs taken, or allow copies to be made photographically, electronically, or by any other means. This is a standard condition for professional photographers.
Display: The Photographer reserves the right for any photograph created during sessions to be displayed in the studio, portfolio, or in any other print or online advertising directly associated with Andy Nickerson Photography.
Force Majeure: In the unlikely event of total photographic failure, injury or sickness beyond the photographer ‘s control, their liability shall be limited to a full refund of all monies paid. Your statutory rights are not affected. The photographer has full Public Liability Insurance.
Cancellation: If the photographer has to cancel the appointment for reasons beyond their control (death, injury, sickness, etc.), their liability shall be limited to a full refund of all monies paid. If the Client cancels the appointment an unconditional refund policy exists up until 7 days prior to the reserved booking time, after which point the full shoot deposit will be retained by the photographer.
Postponement: Should the cancelled appointment turn out to be a postponement due to illness, then, subject to the photographer’s discretion and availability, all monies paid may be applied to the new appointment. If, following cancellation by the client, a new date cannot be agreed by both parties, the full shoot deposit will be retained by the photographer.
Complaints Procedure: Please address any complaints to Andy Nickerson Photography by email or writing as per our contact details. We will endeavour to respond to any complaint within 10 working days of receipt.
Privacy: Andy Nickerson Photography will store your name and address details on a private internal database. These details will not be made available to third parties. Should you wish to have your details removed from our database, please advise us in writing.
The Photographer reserves the right to amend these Terms and Conditions at any time and without prior notice.
If you would like a copy of the above terms and conditions then please Get in touch